The Army & Air Force Exchange Service, commonly known as AAFES or simply the Exchange, is a vital component of the United States military support system. Established in 1895, AAFES provides retail and service operations for active-duty personnel, retirees, reservists, National Guard members, and their families. It operates under the Department of Defense and serves as a non-appropriated fund entity, meaning it does not rely on taxpayer dollars to function. Instead, it operates much like a traditional retailer, generating aafes revenue through sales at its various locations and reinvesting profits into programs that benefit military communities.
AAFES manages a wide network of retail stores, including main exchanges, convenience stores, and food outlets located on military installations around the world. It also offers services such as barber shops, gas stations, and car care centers. These facilities are often located on remote bases where access to civilian shopping options may be limited, making the Exchange an essential source of goods and services for many service members. In addition to physical locations, AAFES operates an online store, ShopMyExchange.com, which allows authorized users to shop from anywhere with internet access.
A significant portion of the Exchange’s earnings—typically over two-thirds—is returned to the military community through support for morale, welfare, and recreation (MWR) programs. These programs fund activities and facilities such as fitness centers, youth services, and recreational events, all of which contribute to the overall well-being and readiness of military personnel and their families. This reinvestment underscores AAFES’s unique role as both a commercial entity and a mission-driven support organization.
AAFES also supports military operations by deploying mobile field exchanges to remote or combat zones. These temporary facilities provide essential items such as toiletries, snacks, and uniforms to deployed troops, ensuring they have access to necessary supplies even in austere conditions. Moreover, AAFES provides employment opportunities for military spouses and veterans, offering jobs that accommodate the transient lifestyle of military families.
Over the years, AAFES has adapted to changes in consumer habits, embracing e-commerce and expanding its brand partnerships to provide more options for shoppers. It remains committed to its core mission: to make life better for soldiers, airmen, and their families. Through its services, financial contributions, and global reach, AAFES continues to be a cornerstone of military life, delivering value, convenience, and support to those who serve.